01Who is responsible for your data
The data controller is Alma d'Uva, based in Oeiras, Portugal. For anything about your data, write to almaduva.lda@gmail.com.
02What we collect
We only collect what you give us when you make a request on the site:
- A request for wines, a tasting or a quote: name, e-mail, phone, what you asked for and your notes. If you want delivery, the address and the dates and times you prefer. If you give them, company, tax number and country.
- A price-list request: e-mail and mobile number.
- The language the site was in and the page you arrived from (an ad or a social network, for instance), so we know which campaigns work.
- Whether or not you agreed to receive our campaigns, and the date you agreed.
We never ask for or store payment details on the site. We do not build automated profiles or make automated decisions about you.
03What we use it for
- Answering your request, confirming prices and availability, arranging and making the delivery.
- Issuing an invoice when there is a sale (a legal obligation).
- Sending you news and campaigns, only if you ticked that option. You can opt out whenever you like.
- Understanding what interests visitors, only if you accept analytics and marketing cookies.
Each use, with its legal basis and retention period, is detailed in Data processing.
04Who we share it with
We do not sell or hand over your data. Only the people at Alma d'Uva who handle requests have access to it, together with the companies that provide the site's technical service (hosting, database, e-mail delivery), bound by contract to use it for that purpose alone. The list is in Data processing. When a courier makes a delivery, it receives the name, address and phone number needed to deliver.
05For how long
- Requests and your customer record: while you are our customer and up to 2 years after the last contact.
- Invoices and the details on them: 10 years, as tax law requires.
- Campaign contact details: until you withdraw consent.
06Your rights
At any time and free of charge you can ask us for access to your data, its correction, its erasure, restriction of or objection to processing, portability, and withdrawal of any consent you gave. An e-mail to almaduva.lda@gmail.com is enough; we reply within one month at most.
If you consider that your request has not been properly assessed or resolved, you have the right to lodge a complaint with the Portuguese data protection authority, the Comissão Nacional de Proteção de Dados (CNPD), through its official website at www.cnpd.pt.
07Use of Cookies and Browser Storage
This website does not use cookies of its own. It relies solely on the browser's local storage to keep certain information needed for it to work, namely the confirmation that the user is of legal age, the contents of requests being prepared and the preferences expressed regarding the use of cookies.
The use of cookies and third-party technologies for statistical and marketing purposes, namely through Google Tag Manager and the Meta Pixel, depends on the user's prior and express consent, given by selecting “Accept” on the cookie notice.
If the user chooses “Essential only”, those technologies are not activated.
The user may change these preferences at any time by deleting the website's data stored in their browser, which causes the cookie notice to be shown again.
For the statistical analysis of use and the assessment of the website's performance, the Vercel Web Analytics and Vercel Speed Insights tools are also used. As configured, they do not use cookies and do not allow individual visitors to be identified.
These tools collect technical and statistical information, namely the pages visited, the country the visit comes from, the type of device used and load times, and are used solely to assess and improve the website's performance, functionality and browsing experience.
08Minors
The site promotes alcoholic drinks and is meant only for people aged 18 or over. We do not knowingly collect data from minors; if you learn that we did, tell us and we will erase it.
09Changes
If we change how we handle your data, we update this page and the date shown on it.